Terms and Conditions

SHIPPING
A valid street address is required for shipping all orders. Orders cannot ship before payment is cleared by payment processor. Most items can be shipped for delivery in 1-5 days in the USA depending on your location from Minneapolis, MN. If you need rush or international shipping, email us for a quote. Click here to email us.
If you provide an email address when the order is placed, you will receive tracking information once the order is prepared for shipping.

PAYMENT METHODS
We accept DISCOVER, AMERICAN EXPRESS, VISA, MASTERCARD, and PayPal. All prices are shown in US dollars. Payment made by credit card or Paypal will be billed in US dollars. 

RETURNS
All sales are final. If you are unhappy with any item, you may return it if all of the following conditions are me. 1) Item must be in new, unopened condition with all original packaging. 2) Returns must be received within 30 days. We cannot accept returns after 30 days. 3) Return shipping costs are the sole responsbiity of the purchaser. 4) Refunds will be credited to your credit card or PayPal account. 5) Before returning item, contact us at salesreps@1stdog.net for return shipping authorization. We cannot accept returns without confirmation of authorization. A 15% restocking fee will be deducted from your refund.

CLAIMS, REPLACEMENTS FOR DEFECTIVE MERCHANDISE
Claims for items damaged in shipment must be settled with the shipping company. Reps Design is not liable for damages caused during shipping. No claims for items ordered but not received will be allowed unless reported to our office within 7 days of delivery. If an item is defective prior to first use, Reps Design will replace the item at no charge and we will pay shipping for the replacement item. The defective item must be returned to us using a pre-paid return slip which we will provide. Before returning item, contact us at salesreps@1stdog.net for return shipping authorization. We cannot accept returns without confirmation of authorization.

LIMITED LIABILITY
All items for sale on this web site are sold as is. Seller is not liable for any damage caused by use and/or misuse of the item after purchase. Reps Design makes no warranties, express, implied, or otherwise, regarding product(s), and specifically disclaims any warranty regarding satisfactory of fitness for a particular purpose. In no event shall Reps Design be liable for any consequential, incidental, direct or indirect damages, punitive or special damages, however caused and on any theory of liability arising from this warranty and sale. These disclaimers and limitations of liability will apply regardless of the form of action, whether in contract, tort, strict liability or otherwise and whether damages were foreseeable. These disclaimers and limitations of liability will survive failure of any exclusive remedies provided in this Agreement. 


CHOKING HAZARD -- Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult supervision required. Keep uninflated balloons from children. Discard broken balloons immediately. CHOKING HAZARD -- Small parts. Not for children under 5 years.